Cancellation Policy

When the Rentee(s) makes a reservation, the Renter (EMC Exotics) will charge the submitted credit card immediately for the full cost of the rental (not including the Damage Deposit). The cancellation policy is as stipulated below. Reservations are fully transferable should the Rentee(s) find a replacement driver deemed suitable by the Renter and approved in writing. Policies surrounding the Rental Period, cancellations, and related grace period are based on the original booking date and will not change in the event of a transfer (refer to the Rental Contract). 

Renter offers a 24-hour grace period after the booking date. During this 24-hour grace period the Rentee(s) can make changes or cancel the reservation unless the start of the Rental Period is within 7 days. After the 24-hour grace period there will be a cancellation fee.

If the start of the Rental Period is greater than or equal to 7 days away, the cancellation fee will be 50% of the Rental Cost or $500 (whichever is greater, but not to exceed the Rental Cost).

If the Rentee(s) cancels or reschedules less than 7 days before the start of the Rental Period (or is a no-show during the Rental Period), Rentee(s) will be charged a cancellation fee of 100% of the Rental Cost.

There are no exceptions to this cancellation policy.